Legal document

    General Terms and Conditions

    General terms and rules for using the services of Flybuilt Inc.

    Last updated: 13 February 2025

    This is an informational English translation. In case of any discrepancy, the Hungarian version prevails.

    1. Details of the Service Provider

    Name: Flybuilt Inc.

    Registered office: 677 N. Washington Blvd. #57, Sarasota, FL 34236, USA

    Postal address: P.O. BOX 222447, Hollywood, FL 33022

    E-mail: flybuilt.studio@gmail.com

    Website: https://flybuiltai.com

    Flybuilt Inc. (hereinafter: the "Service Provider") is a company registered in the State of Florida, United States of America, providing digital services primarily to Hungarian and international clients.

    2. General provisions, scope

    These General Terms and Conditions (hereinafter: "GTC") govern the use of the services provided by Flybuilt Inc. The GTC apply to every natural and legal person who uses the services of the Service Provider (hereinafter: the "Client").

    By placing an order or using the service, the Client accepts the provisions of these GTC. The GTC are continuously available and downloadable on the Service Provider's website.

    The Service Provider reserves the right to amend the GTC unilaterally. The amended GTC enter into force upon publication on the website. The Service Provider notifies the Client of the amendment by e-mail.

    3. Description of services

    The Service Provider provides the following digital services:

    Website development

    Development of custom-designed, responsive websites using modern technologies.

    Online marketing

    Management of Google Ads and Facebook/Instagram ads, SEO optimisation.

    CRM system (Flybuilt App)

    Provision and customisation of a GoHighLevel-based client management system.

    AI chatbot

    Integration of artificial-intelligence chatbots into websites.

    Website operation

    Ongoing technical support, maintenance and updates.

    Landing page development

    Design and development of conversion-optimised landing pages.

    The exact content and parameters of each service are defined in the individual offer and/or contract.

    4. Ordering and conclusion of the contract

    1. Contact: The Client indicates their needs via the website, by e-mail or by booking an appointment.
    2. Needs assessment: The Service Provider assesses the Client's needs during a free consultation.
    3. Offer: The Service Provider prepares an individual quotation including the content, price and deadline of the service.
    4. Acceptance: The contract is concluded by written (e-mail) acceptance of the offer and payment of the advance.
    5. Performance: The Service Provider starts the work according to the agreed schedule.

    For orders placed via the online ordering interface, the contract is concluded upon confirmation of the order.

    5. Prices and payment terms

    The prices of the services are set out in the individual offer. Prices are determined in USD or EUR. As a company registered in the USA, the Service Provider does not charge VAT.

    • Advance: For project work, 50% of the total amount is due upon ordering.
    • Final invoice: The remaining amount is payable upon handover of the project.
    • Monthly services: Payable in advance at the beginning of each month. Payment is made via Stripe.
    • Late payment: In case of a delay exceeding 15 days, the Service Provider is entitled to suspend the service.

    6. Delivery deadlines

    Delivery deadlines are set out in the individual offer. The Service Provider makes every effort to meet deadlines; however, performance depends on the Client's cooperation (timely provision of content, materials and feedback).

    ⏱️ Indicative deadlines: Website development: 2-6 weeks | Landing page: 1-2 weeks | CRM setup: 1-3 weeks | The exact deadline is set out in the individual offer.

    In case of delayed feedback from the Client, the delivery deadline is extended proportionally.

    7. Copyright and rights of use

    Websites, graphic elements, texts and other creative content created by the Service Provider are protected by copyright. The right of use passes to the Client after payment of the full purchase price.

    • The Client may use the final product without limitation for its own business purposes.
    • The Service Provider retains a reference right: it may present the project in its portfolio.
    • Resale to third parties is only possible with the written permission of the Service Provider.
    • For the terms of use of licensed software (e.g. GoHighLevel), the software's own terms and conditions apply.

    8. Limitation of liability

    The Service Provider performs its services carefully and in accordance with professional standards, but limits its liability as follows:

    • The Service Provider does not guarantee specific business results (e.g. traffic growth, conversion rate).
    • It is not liable for damages caused by outages of third-party services (hosting, domain, Google, Meta).
    • The maximum amount of compensation may not exceed the fee of the service concerned.
    • The Client is responsible for the lawfulness of the content it provides.

    9. Termination of the contract

    The contract may terminate:

    • By performance: Upon successful handover of the project and settlement of the final invoice.
    • By mutual agreement: At any time, by written agreement of the parties.
    • By ordinary notice: Monthly services may be terminated with 30 days' notice, effective at the end of the month.
    • By extraordinary notice: In case of serious breach of contract, with immediate effect. The advance paid is not refunded if the reason for termination lies with the Client.

    10. Complaints and disputes

    The Client may submit complaints primarily to flybuilt.studio@gmail.com. The Service Provider investigates complaints within 15 working days and responds in writing.

    If the parties cannot settle their dispute through negotiation, the courts of the State of Florida (USA) or, as agreed by the parties, an arbitration court shall have jurisdiction.

    Consumers in the European Union may also use the online dispute resolution platform: https://ec.europa.eu/consumers/odr

    11. Final provisions

    Matters not regulated in these GTC are governed by the laws of the United States of America (State of Florida) and the relevant provisions of the European Union.

    The invalidity of any provision of the GTC does not affect the validity of the other provisions. The parties shall replace the invalid provision with a valid provision that comes as close as possible to the original economic purpose.

    Effective date of these GTC: 13 February 2025

    Questions about the terms and conditions?

    Feel free to contact us – we are happy to help.

    flybuilt.studio@gmail.com